Miguel Trujillo
IT Support Specialist
Internal security reference
Verified IT Contacts
Use this page to verify calls from SJE IT. If someone claims to be from IT, the call should come from one of the verified numbers listed here or from the main IT Service Desk number. You may also use these numbers to call back and independently verify the caller's identity. IT will never ask for your password or MFA code.
The contact information on this page is provided for verification and callback purposes only. This information is considered sensitive and is intended for internal SJE use only. Do not share these phone numbers or related details with anyone outside of SJE.
Normal support
Submit a Jira ticket through the IT Service Desk portal so the request is tracked and routed correctly.
Caller verification
If a caller is not listed here or the request feels suspicious, pause and verify through the IT Service Desk before sharing information or allowing remote assistance.
Main IT Service Desk
Use the official IT Service Desk path for support requests; direct numbers are for verifying that an IT caller is legitimate.
IT Service Desk Team
7 contacts
German Hernandez
IT Support Specialist
Hunter Heimark
IT Support Specialist
Mikaela Norgard
IT Support Specialist
Landon Jones
IT Support Specialist
Christian Schenck
IT Support Specialist
Claire O'Brien
IT Support Specialist
Infrastructure Team
4 contacts
Edward Qi
IT Manager
Don Raby
Senior IT Systems Engineer
Tim Hoverson
IT Systems Analyst
Chris Benhase
Senior Cybersecurity Analyst
Applications Team
4 contacts
Brenda Hernandez
Senior Business Systems Analyst
Cal Turner
Senior Business Systems Analyst
Kyle Smith
Sr Software Developer
Jake Hammer
Applications Specialist
Management Team
4 contacts
Olan Suddeth
IT Manager
Jamie Fontaine
Director, IT – Cybersecurity & Infrastructure
Steve Carlson
Business Apps & Data Mgr.
Tim Fowler
Chief Information Officer